The CEO of a multi-million dollar public company asked a new entrepreneur for feedback on their software. The entrepreneur was excited to share their honest thoughts and suggested a fix to one of the features. The fix was implemented that same week.
Meanwhile, a smaller competitor was hiring employees in an attempt to expand. They reached out to candidates with the promise of a job, only to redirect them to an impersonal screening call. The recruiter recorded answers to questions without actually listening to any of the responses. The candidate ended the call by asking for feedback to better prepare for the next interview. The recruiter then shamed the candidate for demonstrating weakness, and disappeared without replying to any of the follow ups. The company struggled and ended up laying off 50% of its employees before being acquired for parts.
After experiencing the culture of each of these companies first hand, their fate doesn’t surprise me. The CEO is a reflection of a company that is successful because it values feedback and continuous improvement. On the other hand, a company that considers asking for feedback to be a weakness is bound to end up failing. True weakness is being afraid of rejection and constructive criticism that might lead to you having to change.
Ask for, and listen to, feedback.
Do you have any feedback about Hōjicha Co.? Please share your thoughts with me here.
After months of searching for the best hojicha Kyoto has to offer, I’ve finally found hojicha worth sharing and have officially launched Hōjicha Co. Japan Today kindly featured the exciting news, including more about the origin of Hōjicha Co. and our future plans. If you’d like to celebrate the launch and taste my new favourite tea, use code: DANIELLE10 to get 10% off any of our products (yes, even the Hojicha Launch Pack).
If you have no idea what hojicha is, you’re not alone. Although it was invented nearly 100 years ago in Kyoto, hojicha is only now beginning to gain popularity outside of Japan. Hojicha is a roasted green tea that has zero bitterness and is reddish-brown in colour. I only discovered the naturally sweet tea last March in Osaka.
During that trip to Osaka, I also visited Kyoto for the first time. After wanting to experience the modern urban vibes of Tokyo on an earlier trip to Japan, I was now ready to slow down and explore nature. Kyoto was always described to me as a peaceful hiking destination. That is why I was utterly shocked when I arrived at a bustling shopping district.
As I tried to navigate through the crowded streets, I double-checked that Maruyama Park was in fact nearby. The cherry blossom season started early this year, and I didn’t want to miss out on the blooms near Yasaka Shrine. When I arrived at the park, I walked towards the cherry blossom viewing spot Google Maps had suggested. However, I was once again caught off guard as the spot turned out to be a festival area full of food stands. I continued to venture deeper into the park, determined to find a quiet spot.
A few moments later, I was surrounded by nature. On my stroll I came across ancient shrines, beautiful buddhist temples, serene ponds, and colourful cherry blossoms. It dawned on me that there was much to see in Kyoto, and it was best experienced first hand with an open mind. A realization I hope to remember throughout all of my travels.